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MORIA DESIGN
MORIA DESIGN
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Shop regulations

[stosuje się do umów zawartych od dnia 11 września 2025 r.]

Niniejszy Regulamin określa ogólne warunki, zasady oraz sposób sprzedaży prowadzonej przez ” ŚLUSARSTWO KAMIŃSKI ” Mateusz Kamiński z siedzibą w Stromcu (Polska) pod marką MORIA DESIGN, za pośrednictwem sklepu internetowego działającego pod adresem URL: https://www.moriadesign.pl (hereinafter referred to as the "Store") and sets out the terms and conditions for the provision of free electronic services by " ŚLUSARSTWO KAMIŃSKI " Mateusz Kamiński, with its registered office in Stromiec.

1. general provisions

Poniższy Regulamin dotyczy wszystkich zamówień złożonych przez Klienta w firmie: ” ŚLUSARSTWO KAMIŃSKI ” Mateusz Kamiński z siedzibą w Stromcu (adres siedziby i adres do doręczeń: ul. Stok 4, 26-804 Stromiec, Polska); wpisaną do Centralnej Ewidencji i Informacji o Działalności Gospodarczej; NIP: 7981467585; REGON: 146218800; działającą pod znakiem towarowym MORIA DESIGN, zarejestrowanym w Urzędzie Unii Europejskiej ds. Własności Intelektualnej pod nr 018622009, z wykorzystaniem strony internetowej znajdującej się pod adresem URL: https://www.moriadesign.pl or by telephone and e-mail in special cases (collectively, the "Shop").
By using the Shop you accept these Terms and Conditions.
MORIA DESIGN makes the Regulations available free of charge before the conclusion of a contract via the Store's website, and the Customer is obliged to become familiar with their content before placing an order. At the consumer's request, it is possible to make the document available in another way that enables him/her to acquire, reproduce and record the content of the Regulations by means of the tele-information system he/she uses.
In order to use the Shop and place orders, Internet access and an installed web browser are required (we recommend using the latest browser version).
The page for each product contains information such as a general description of the product, price, lead time, delivery time and method. This information is addressed to the general public and constitutes only an invitation to conclude a sales contract. The moment when the Customer receives an e-mail about the acceptance of the order for processing is considered as the moment when the sales contract is concluded.
The availability of products in the Shop may vary. We reserve the right to withdraw any product from sale at any time.
The customer is bound by the version of the Terms and Conditions available in the Shop at the time of ordering.

Contact details
Adres do korespondencji: ” ŚLUSARSTWO KAMIŃSKI ” Mateusz Kamiński, Stromiec ul. Stok 4, 26-804 Stromiec, Polska
Email address: sklep@moriadesign.pl
Phone number: +48 781 560 361 or +48 535 815 715, open Monday to Friday, working days, from 8:00 to 17:00 (charged as a telephone call, according to the tariff package of the service provider used by the person using the telephone contact).

2. goods offered

All products are brand new and free from physical and legal defects.
Each product's website provides information on the product or types of products that are sold as a set.
We have the option to introduce time-sensitive promotions (e.g. periodic price reductions). The rules for taking advantage of a particular promotion are set out in its terms and conditions.
We may make changes to the prices of the goods offered at any time by entering a new price on the product page. Sales are carried out in accordance with the Terms and Conditions.
The information contained on the product/goods pages in the Shop does not constitute an offer by MORIA DESIGN within the meaning of the Act of 23 April 1964. - Civil Code (Dz.U.2020.0.1740 t.j.) of the Civil Code, but only an invitation for the Customer to make an offer. Placing an offer follows the steps listed in point 3 of the Terms and Conditions.

3 Placing orders

Orders can only be placed in the Shop by adults who have full legal capacity, according to the following steps:

  • Customer selects product and adds to basket
  • By default, one click on a product means selecting one item. You can increase or decrease the number of pieces of the ordered product in the shopping cart
  • The customer chooses the method of payment and delivery
  • If the customer has a discount code he can use it
  • Przechodząc dalej i zatwierdzając koszyk, Klient  składa  zamówienie, a następnie loguje się (jeśli posiada konto w Sklepie), rejestruje się (założone zostaje Konto w Sklepie), dokonuje zakupów bez rejestracji (Klient nie ma wtedy dostępu do Konta w Sklepie)
  • Klient podaje swoje dane do wysyłki oraz swoje dane kontaktowe w przypadku zakupów bez rejestracji (jeśli Klient zakłada Konto w Sklepie to dodatkowo podaje e-mail do logowania oraz ustawia hasło do Konta, a jeśli Klient kupuje będąc zalogowanym to nie musi ponownie wprowadzać danych adresowych, o ile nie są inne niż te, podane przez Klienta w Koncie Sklepu)
  • Klient składa zamówienie w Sklepie i je opłaca. MORIA DESIGN w terminie do 5 dni przesyła informację o przyjęciu zamówienia do realizacji. Umowa zostaje zawarta i oferta przyjęta z chwilą otrzymania przez Klienta potwierdzenia przyjęcia zamówienia do realizacji. Klient otrzymuje taką informację wraz z informacją o skompletowaniu zamówienia. Następnie Klient otrzymuje informację o wysyłce towaru.

MORIA DESIGN may not accept the order for processing and in such a situation the contract is not concluded. Any monies paid by the Customer will be refunded immediately.
W szczególnych przypadkach możliwe jest złożenia zamówienia i jego realizacja poza Sklepem za pomocą wiadomości e-mail lub rozmowy telefonicznej. W takim wypadku przed złożeniem zamówienia Klient otrzyma Regulamin na swój adres e-mail i będzie poproszony o akceptację Regulaminu i tym samym potwierdzenie dalszej chęci złożenia zamówienia, albo Klient zostanie poproszony o zapoznanie się z nim na stronie Sklepu i potwierdzenie jego warunków (zamówienia telefoniczne).

4 Account in the Shop

Registration is voluntary. You must provide a login and password and confirm the activation link. After clicking on this, the contract for maintaining access to the Account is concluded.
You can change your password by clicking on the "Forgot your password?" option. You will need to enter your login and reset your password according to the instructions you received in the email.
Konto można usunąć w dowolnym momencie po zalogowaniu albo przesłaniu do nas wiadomości e-mail na adres Sklepu: sklep@moriadesign.pl
The deletion of the Account shall entail the deletion of the data stored in it. We stipulate that we store information about your orders in the Shop for the purpose of establishing, asserting or defending legal claims.
We are entitled to delete an Account without informing the Customer, which the Customer has not logged into for more than 2 years.

5 Prices and delivery costs

The prices of the products displayed in the Shop include statutory VAT, but do not include delivery costs. Delivery costs are shown at the ordering stage.
Koszt dostawy zamówienia jest różny w zależności od wybranej formy transportu. Koszt każdej metody dostawy jest wyszczególniony na etapie finalizacji zamówienia. Koszty dostawy są również określone w zakładce Delivery and payment.

6 Delivery

MORIA DESIGN przyjmuje i przetwarza zamówienia z najwyższą starannością. Zamówione produkty dostarczymy na adres podany przez Klienta oraz do Paczkomatów Inpost w Polsce, a także na adresy wskazane w krajach członkowski UE, w dni robocze, w godzinach roboczych dla Firm Kurierskich i zależnych od planów logistycznych tych firm. Informacja o przewidywanym terminie dostawy jest wyświetlana przed złożeniem zamówienia. Jeśli Klient poda swój adres e-mail, po złożeniu zamówienia otrzyma wiadomość e-mail z potwierdzeniem i przewidywanym terminem dostawy zamówienia.
Jeśli zamówienie nie zostanie dostarczone w wyznaczonym terminie, prosimy o kontakt ze Sklepem pod adresem e-mail: sklep@moriadesign.pl.
Prosimy o sprawdzanie zawartości przesyłek, w miarę możliwości w obecności kuriera, i w razie stwierdzenia uszkodzenia produktu w czasie transportu, o spisanie protokołu szkody z kurierem.

7. cancellation of an order (withdrawal from the contract)

The customer may withdraw from the Contract within 30 days of receipt of the delivery. If the order had been paid in advance, a refund of the amount paid for the order will be made using the same payment method as the original order. MORIA DESIGN will not refund the delivery costs for the return of the order.
The customer may withdraw from a distance sales contract by using the withdrawal form on the website: https://moriadesign.pl/zwrot
In the event of a return of goods (withdrawal), we will attempt to refund the money in the same way as the payment was made as soon as possible - within 14 days of receiving notification of the return of the products, provided that we have received the products or confirmation of their return.
If the product you receive is faulty, please inform us as soon as possible.

8 Returns

MORIA DESIGN gwarantuje zwrot kosztów zgodnie z zapisami punktu 7 (Rezygnacja z zamówienia) pod warunkiem, że wszystkie elementy zamówienia zostaną zwrócone w niezmienionym stanie. Oznacza to, że produkt nie może być uszkodzony, zmodyfikowany, nosić śladów użycia. Ponadto, produkt powinien posiadać wszystkie metki i etykiety, o ile je posiadał. Produkt sprzedawany w komplecie nie może zostać zwrócony w częściach, tylko w całości tak jak został zakupiony. Procedura dokonywania zwrotów jest określona w zakładce Return.

9 Payment methods

PayU
Settlement of electronic payment and payment card transactions (with the exception of payment by bank transfer directly to MORIA DESIGN's bank account) is carried out according to the Customer's choice via PayU.pl. Electronic payment and payment card processing is carried out by:
PayU.pl - PayU S.A. company with headquarters in Poznań (address: ul. Grunwaldzka 182, 60-166 Poznań), entered in the Register of Entrepreneurs of the National Court Register under KRS number 0000274399, share capital of PLN 4,000,000 fully paid up, NIP: 779-23-08-495.

Cash on delivery
The order can be paid upon delivery: by payment card at the InPost parcel machine or by cash/card at the courier delivering the parcel (if the selected courier has the option of paying by card).

Traditional transfer
Payment by traditional bank transfer involves filling in the transfer form by hand with the relevant data. The customer can do this at the bank's branch or its online service. The following should be entered:

  • the amount to be paid,
  • dane odbierającego: ” ŚLUSARSTWO KAMIŃSKI ” Mateusz Kamiński, Stromiec ul. Stok 4, 26-804 Stromiec (adres siedziby i adres do doręczeń: Stromiec, ul. Stok 4, 26-804 Stromiec, Polska),
  • transfer title: order ID or invoice number.

10 Rights and obligations

The customer has the right to:

  • manage your Account,
  • use of the services in accordance with the Terms and Conditions,
  • to make enquiries to the helpdesk and/or to lodge complaints,
  • carry out the return within 30 days of receipt of the consignment
  • delete the Account at any time.

Klient zobowiązuje się do:

  • dokonania płatności za zakupiony towar (w przypadku odebrania towaru i nie dokonania płatności jest to równoznaczne z przywłaszczeniem mienia),
  • posługiwania się danymi lub/i danymi osobowymi, co do których ma pełne prawo posługiwania się (nie może naruszać praw osób trzecich),
  • uprzedniego sprawdzenia czy spełnia wymagania techniczne do korzystania ze Sklepu,
  • nie korzystania ze Sklepu w sposób zakłócający jego funkcjonowanie lub/i w sposób naruszający prawo,
  • nie powielania, ani nie modyfikowania materiałów publikowanych w Sklepie,
  • korzystania ze Sklepu zgodnie z prawem, postanowieniami Regulaminu oraz zasadami współżycia społecznego. Zabrania się korzystania ze Sklepu w celu prowadzenia działalności terrorystycznej, sabotażowej bądź innej działalności przestępczej jak i dokonywania jakichkolwiek naruszeń prawa oraz popełniania deliktów,
  • aktualizowania swoich danych osobowych,
  • nie podejmowania jakichkolwiek działań, które są niezgodne z przepisami powszechnie obowiązującego prawa bądź dobrymi obyczajami, a także naruszających dobra osobiste innych osób (w tym osób prawnych) lub uzasadnione interesy MORIA DESIGN albo innych osób (w tym osób prawnych),
  • nie uzyskiwania dostępu do Kont innych osób,
  • nie generowania nadmiernego lub nieproporcjonalnego obciążenia łącz i innej infrastruktury, w oparciu o którą działa Sklep,
  • utrzymywania swojego hasło w ścisłej tajemnicy,
  • nie udostępniania innym osobom swojego Konta,
  • nie wykorzystywania zautomatyzowanych programów do zbierania informacji w Sklepie.

MORIA DESIGN does not interfere with the Customer's Account and the information stored therein, except when the Customer asks for it due to technical problems or someone reports a violation of rights and it is justified.

We have the right to:

  • badania sposobu korzystania ze Sklepu przez osoby odwiedzające poprzez: wykorzystywanie cookies, zbieranie informacji na temat korzystania przez nich z usług (np. statystyki) jak i  przekazywania informacji w ramach targetowania reklam w Internecie zgodnie z Polityką Prywatności,
  • zmiany funkcjonalności lub wyglądu Sklepu jeżeli nie powoduje to obniżenia jakości realizowanych usług lub nie wpływa na prawa Klienta w zakresie ochrony danych osobowych,
  • delete the Customer Account in accordance with the Terms and Conditions.

We undertake to use our best endeavours to ensure that the Services are provided continuously and without interruption. However, we reserve the right to make all or part of the Shop temporarily unavailable due to technical reasons, in particular maintenance or changes. We will endeavour to make this unavailability as inconvenient as possible.

11. accountability

The client is fully responsible for its own acts and omissions.
MORIA DESIGN is not responsible for:

  • data, including personal data provided by the customer,
  • incorrectly entered data by the customer,
  • lack of access to the Internet or restrictions on its availability,
  • ograniczenia lub/i nieprawidłowe działanie oprogramowania albo urządzeń należących do Klienta lub będących po stronie Klienta w zakresie możliwości korzystania ze Sklepu,
  • the damages and lost profits of the Customer caused by the disclosure of the Account password through the fault of the Customer,
  • damages and lost profits incurred by the Customer, which are caused by the Customer's actions and/or omissions, in particular through improper use of the Shop,
  • damages and lost profits incurred by the Customer if he/she has violated the law or the provisions of the Terms and Conditions, and whose Account has been deleted by MORIA DESIGN,
  • damages and lost profits incurred by the Customer, which are caused by acts and/or omissions of third parties not bound by the terms of the contract of sale for the use of the Account and which are beyond our control,
  • the damage suffered and the benefits lost by the Customer as a result of force majeure,
  • the damage suffered and the benefits lost by a third party as a result of the acts and/or omissions of the Customer,
  • hyperlinks to third party websites. These sites belong to and are managed by their respective administrators or service providers. MORIA DESIGN is not responsible for the availability or quality of these sites.

MORIA DESIGN does not verify the data provided by the Customer.
Żadne zapisy Regulaminu nie wyłączają, ani nie ograniczają odpowiedzialności MORIA DESIGN w jakichkolwiek kwestiach, w wypadku których wyłączenie lub ograniczenie odpowiedzialności byłoby niezgodne z prawem.
If there has been a problem with a product purchased from the Store and the complaint has not been resolved, the Customer may submit it to the EU online dispute resolution system ("ODR Platform").
The ODR platform offers EU consumers and sellers the opportunity to reach an out-of-court agreement on complaints about products bought online. This easy-to-use, interactive website is available free of charge in all official EU languages. The platform allows consumers and sellers to find an adjudicating body and then reach an agreement on a complaint. The ODR platform can be accessed at: https://ec.europa.eu/consumers/odr/main/index.cfm.
The authorised entity to which a complaint can be addressed depends on the choice of the consumer. A register in Poland of such entities with contact details and website address can be found here: https://www.uokik.gov.pl/pozasadowe_rozwiazywanie_sporow_konsumenckich.php

12. colours and dimensions

We endeavour to present our products, their manufacturing precision and colours as faithfully as possible. The way colours are displayed depends on the operating system and hardware used. We cannot guarantee that your computer, monitor or mobile device will reproduce the colours faithfully.

13 Complaints

In the event of non-conformity of the goods with the contract, the customer may claim the defective product.
MORIA DESIGN may resolve the complaint on the basis of the attached photos or ask for the faulty goods to be shipped and only resolve after physical inspection. The customer is obliged to keep the product until the complaint has been resolved.
Defective goods must be returned in the same condition in which they were purchased, i.e. complete (if a set or set has been purchased, they must be sent back as a whole).
Klient otrzyma od nas odpowiedź w ciągu 14 dni. W wypadku wykrycia jakichkolwiek wad zakupionego produktu MORIA DESIGN przestrzega praw ustawowo przysługujących Klientowi. Procedura zgłaszania reklamacji jest określona w zakładce Complaint.

14 Personal data

Please refer to the Privacy Policy for further details.

15. intellectual property rights

All rights to the Shop, the materials and the MORIA DESIGN brand belong to us.
It is forbidden to use the Shop in a way that infringes the rights of MORIA DESIGN or others. If an infringement of intellectual property rights is noted, the owner of the rights will take appropriate legal action against the infringer.
The MORIA DESIGN designation, in both verbal and graphic form, identifies our company and functions in business dealings. MORIA DESIGN is our trade name.
It is forbidden to distribute any elements of the Shop without the written consent of MORIA DESIGN, including in particular the content as screenshots. It is forbidden to remove, cover up, or make illegible any trademarks, copyright notices or other markings relating to intellectual property rights. It is also forbidden any copying, circulation, distribution, modification of the content of the Account, including the creation of dependent works used without the prior written consent of the owner of the right.
By adding an opinion about a product, the Client declares that it belongs to him and grants a non-exclusive licence to MORIA DESIGN for the posted material, for a period of 99 years from the date of addition or for a shorter period if the material is removed by MORIA DESIGN in the following fields of exploitation:

  • introduction into the memory of an electronic device (e.g. computer), including servers of information and communication systems, permanent and/or temporary recording and/or multiplication by any technique, in whole or in part, in an unlimited number of copies, in particular by means of any known polygraphic, digital, magnetic recording, copying, printing, multiplication by any video and computer technique, in any system, format and on any media, including exchange of media, including inter alia printing, in information and communication networks, digitally, public and/or non-public making available within the scope of provision of services by electronic means, free of charge, regardless of territorial, time and language limitations.This may include, but is not limited to, printing, information and communication networks, digitalisation, public and/or non-public communication in the context of electronic provision of services, free of charge, regardless of territorial, temporal and linguistic restrictions,
  • the public and/or non-public dissemination by any means of wireless or wired transmission of signs, sounds and/or images, permanently and/or temporarily, in any technology, free of charge at a place and time chosen by other users and/or third parties,
  • located on the network in such a way that it can be viewed by other Users and/or third parties as well as sent on request.

16 Final provisions

We reserve the right to make changes to the Terms and Conditions. Each document is marked with the date from which its provisions apply.
The Customer will be informed of each significant change to the Terms and Conditions at least 14 days before the new Terms and Conditions are due to come into effect, provided that he or she has an Account in the Store. If the Customer does not have an Account in the Store, the Rules and Regulations must be accepted each time at the stage of placing an order.
If the Terms and Conditions are changed, the Customer has the right to terminate the contract until the new Terms and Conditions are due to come into force. Failure to notify the Customer of the intention to terminate the contract or to terminate it by that time shall be deemed the Customer's consent to perform the contract in accordance with the new Rules and Regulations. This does not apply to changes with respect to the performance of orders already placed (they are carried out on the basis of the validity of the rules from the day of placing the order).
In matters not regulated by these Terms and Conditions, the relevant provisions of Polish law and/or the provisions applicable to the place of residence of the consumer's right shall apply.
Should any provision of the Terms and Conditions of Use be amended and/or invalidated by a final court decision, the remaining provisions shall remain in full force and effect.
Any disputes between the Service Provider and the company will be settled by the court having jurisdiction over the Service Provider's registered office.