{"id":359,"date":"2022-11-10T10:36:09","date_gmt":"2022-11-10T09:36:09","guid":{"rendered":"https:\/\/www.moriadesign.pl\/?page_id=359"},"modified":"2025-09-15T12:19:17","modified_gmt":"2025-09-15T10:19:17","slug":"reklamacja","status":"publish","type":"page","link":"https:\/\/www.moriadesign.pl\/fr\/plainte\/","title":{"rendered":"Plainte"},"content":{"rendered":"<section class=\"l-section wpb_row height_small\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_middle type_default reversed stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h1 class=\"w-post-elm post_title entry-title color_link_inherit\">Plainte<\/h1><div class=\"w-separator size_small\"><\/div><div class=\"wpb_text_column us_custom_baf8849b\"><div class=\"wpb_wrapper\"><p><strong>MORIA DESIGN<\/strong> est le fabricant de l'assortiment propos\u00e9. En tant qu'entreprise artisanale polonaise, nous travaillons avec le plus grand soin pour nous assurer que nos produits sont durables et fonctionnels. Nous garantissons leur haute qualit\u00e9 en toute responsabilit\u00e9. Toutefois, si les produits que vous avez achet\u00e9s pr\u00e9sentent un d\u00e9faut, vous pouvez d\u00e9poser une plainte.<\/p>\n<p><strong>Comment faire ?<\/strong><br \/>\nPour signaler un d\u00e9faut <a href=\"\/wp-content\/uploads\/2025\/09\/Formularz_reklamacji_2025_09_12.pdf\" target=\"_blank\" rel=\"noopener\">remplir le formulaire de plainte disponible ici<\/a>et l'envoyer \u00e0 <a href=\"mailto:sklep@moriadesign.pl\">sklep@moriadesign.pl<\/a>. N'oubliez pas de joindre \u00e0 votre demande une photographie montrant le d\u00e9faut sur tous les produits. Vous pouvez \u00e9galement envoyer votre rapport par courrier \u00e0 l'adresse de nos bureaux.<br \/>\nSi vous avez un compte sur <a href=\"https:\/\/www.moriadesign.pl\/fr\/?wmc-currency=EUR\">https:\/\/www.moriadesign.pl<\/a>Apr\u00e8s vous \u00eatre connect\u00e9 \u00e0 partir de votre compte, vous pouvez consulter votre historique de commandes et s\u00e9lectionner le produit que vous souhaitez promouvoir.<\/p>\n<p><strong>IMPORTANCE :<\/strong> Le d\u00e9lai de traitement d'une plainte est de 14 jours \u00e0 compter de la date de r\u00e9ception d'une demande compl\u00e8te. Dans ce d\u00e9lai, vous serez contact\u00e9 et inform\u00e9 des prochaines \u00e9tapes. Si votre rapport s'av\u00e8re valable, les biens annonc\u00e9s seront \u00e9chang\u00e9s contre un exemplaire sans d\u00e9faut ou rembours\u00e9s.<\/p>\n<p><strong>REMBOURSEMENTS<\/strong><br \/>\nLe remboursement suite \u00e0 une r\u00e9clamation sera effectu\u00e9 dans un d\u00e9lai maximum de 14 jours ouvrables \u00e0 compter de la r\u00e9ception du colis et d\u00e9pendra du mode de paiement initial :<\/p>\n<ul>\n<li>en cas de contre-remboursement, le remboursement sera effectu\u00e9 par virement sur le compte que vous aurez indiqu\u00e9 sur le formulaire de demande ;<\/li>\n<li>en cas de paiement en ligne, le remboursement est effectu\u00e9 par virement sur le compte \u00e0 partir duquel vous avez envoy\u00e9 l'argent.<\/li>\n<\/ul>\n<p><strong>Si vous avez des questions concernant les marchandises retourn\u00e9es, n'h\u00e9sitez pas \u00e0 nous contacter !<\/strong><br \/>\nAppelez-nous au :<br \/>\n<a href=\"tel:+48535815715\"><strong>+48 535 815 715<\/strong><\/a><br \/>\nNous travaillons pour vous du lundi au vendredi :<br \/>\n<strong>8:00 - 17:00.<\/strong><\/p>\n<h6>L'administrateur de vos donn\u00e9es personnelles est Mateusz Kami\u0144ski, qui exerce une activit\u00e9 commerciale sous le nom de \" \u015aLUSARSTWO KAMI\u0143SKI \" Mateusz Kami\u0144ski, dont le si\u00e8ge social est situ\u00e9 \u00e0 Stromiec (si\u00e8ge social et adresse de livraison : ul. Stok 4, 26-804 Stromiec) ; inscrit au Registre central des activit\u00e9s commerciales et des informations ; NIP : 7981467585 ; REGON : 146218800, <a href=\"mailto:biuro@moriadesign.pl\">biuro@moriadesign.pl<\/a><\/h6>\n<\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"w-btn-wrapper align_none\"><a class=\"w-btn us-btn-style_1 icon_atright\" target=\"_blank\" href=\"\/wp-content\/uploads\/2025\/09\/Formularz_reklamacji_2025_09_12.pdf\" rel=\"noopener\"><span class=\"w-btn-label\">Formulaire t\u00e9l\u00e9chargeable<\/span><i class=\"material-icons\" data-no-translation=\"\">file_download<\/i><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/section>","protected":false},"excerpt":{"rendered":"ReklamacjaMORIA DESIGN jest producentem oferowanego asortymentu. Jako polska rzemie\u015blnicza firma z najwy\u017csz\u0105 staranno\u015bci\u0105 pracujemy nad tym, aby nasze produkty by\u0142y trwa\u0142e i funkcjonalne. Z pe\u0142n\u0105 odpowiedzialno\u015bci\u0105 gwarantujemy ich wysok\u0105 jako\u015b\u0107, je\u015bli jednak zakupiony przez Ciebie towar posiada wad\u0119, mo\u017cesz z\u0142o\u017cy\u0107 reklamacj\u0119. Jak to zrobi\u0107? Aby zg\u0142osi\u0107 wad\u0119 wype\u0142nij formularz reklamacyjny dost\u0119pny tutaj, a nast\u0119pnie wy\u015blij...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Reklamacja - MORIA DESIGN<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Reklamacja - MORIA DESIGN\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.moriadesign.pl\/fr\/plainte\/?wmc-currency=EUR\" \/>\n<meta property=\"og:site_name\" content=\"MORIA DESIGN\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-15T10:19:17+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.moriadesign.pl\/reklamacja\/\",\"url\":\"https:\/\/www.moriadesign.pl\/reklamacja\/\",\"name\":\"Reklamacja - 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